| Organization |
Aging and Adult Services Department (DAAS).
|
| Program |
Adult Protective Services (APS). |
| Address |
875 Stevenson Street, Third Floor. San Francisco CA 94103 |
| Phone |
415-557-5230 or 800-814-0009 |
| Hours |
8 a.m. to 5 p.m., Monday through Friday |
|
Elder Abuse Reporting telephone service - 24 hours, Monday through Sunday |
| Description |
Provides a 24-hour, seven day a week telephone hotline that assists elders and disabled and/or dependent adults who are abused, neglected, or at risk of abuse or neglect. The abuse may be physical violence, sexual assault, financial exploitation, neglect by others, self-neglect, abandonment, or emotional harassment and intimidation. Provides short-term case management and crisis intervention services, and referral to services that assist in stopping the abuse and ensuring on-going safety. Services include: emergency shelter, in-home protection, counseling, and other tangible services. These services are voluntary. |
| Eligibility |
65 years of age or older; or 18 to 64 years of age and a dependent or disabled. |
| Fee |
Free. |
| Application |
Call 415-557-5230 or 800-814-0009 to report abuse or to request services. |
| Transportation |
Muni (Market Street lines, 14 Mission or 26 Valencia) and Muni Metro (Van Ness station); and BART/Muni Metro (Civic Center station). |
|
Not necessary for service. |
| Accessibility |
Not necessary for service. |
| Language |
May include Cantonese, French, Greek, Korean, Mandarin, Russian, Spanish and Vietnamese. |
| Officer |
Mary Counihan, Section Manager. |
|
